Privacy Policy

Information about how we collect, use, and protect your personal data in accordance with GDPR

Last updated: January 31, 2026

1. Data Controller
2. Data Collection
3. Contact Form
4. Website Analytics
5. Google Ads
6. Cookies
7. Third-Party Services
8. Your Rights
9. Data Transfers
10. Updates
11. Contact Us

1. Data Controller

The data controller responsible for your personal data under the General Data Protection Regulation (GDPR) and other applicable data protection laws is:

Ketler s.r.o.
Hlavná 50
080 01 Prešov
Slovakia

Email: info@ketler.io

Phone: +421 907 229 151

2. Data Collection

We collect and process personal data only to the extent necessary to provide a functional website and our content and services.

Automatically Collected Data

When you visit our website, the following data is automatically collected:

  • IP Address (anonymized)

    Technically necessary for the connection

  • Browser Type and Version

    For optimal display of the website

  • Operating System

    For compatibility checking

  • Date and Time of Access

    For security and analytics

  • Referrer URL

    The page from which you came to us

Legal Basis: Article 6(1)(f) GDPR (legitimate interest in the technically error-free presentation and optimization of our website)

3. Contact Form

When you contact us via our contact form, the following data is processed:

  • Name

    For personal communication

  • Email Address

    To respond to your inquiry

  • Company (optional)

    To better understand your inquiry

  • Phone Number (optional)

    For phone callbacks if needed

  • Message

    Your concern or question

Purpose: Processing and responding to your inquiry

Legal Basis: Article 6(1)(b) GDPR (contract initiation) or Article 6(1)(f) GDPR (legitimate interest in answering inquiries)

Storage Duration: Until complete processing of your inquiry, then according to statutory retention periods (max. 6 years)

4. Website Analytics

Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

IP Anonymization: We have activated IP anonymization on this website. This means your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before transmission to the USA.

Opt-Out: You can prevent the storage of cookies by adjusting your browser settings accordingly. You can also prevent the collection of data generated by cookies and related to your use of the website by using the cookie banner or adjusting your settings via the cookie icon at the bottom right of the page.

Legal Basis: Article 6(1)(a) GDPR (consent via cookie banner)

6. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device and saved by your browser.

Types of Cookies
  • Necessary Cookies

    Technically required for website functionality (e.g., session cookies, cookie consent)

  • Analytics Cookies

    Google Analytics for website improvement

  • Marketing Cookies

    Google Ads for measuring advertising success

Cookie Consent: When you first visit our website, you will be asked via a cookie banner to consent to non-necessary cookies. You can change your settings at any time via the cookie icon at the bottom right of the page.

For more information, please see our Cookie Policy.

7. Third-Party Services

We use the following third-party services:

  • Google Analytics (Google Ireland Limited)

    Web Analytics - Privacy Policy: policies.google.com/privacy

  • Google Ads (Google Ireland Limited)

    Advertising and Conversion Tracking - Privacy Policy: policies.google.com/privacy

  • Google Tag Manager (Google Ireland Limited)

    Management of marketing and analytics tags

These services may transfer data to the USA. The transfer is based on the EU Commission's Standard Contractual Clauses.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access (Article 15 GDPR)

    You can request information about your data stored with us

  • Right to Rectification (Article 16 GDPR)

    You can request correction of inaccurate data

  • Right to Erasure (Article 17 GDPR)

    You can request deletion of your data

  • Right to Restriction (Article 18 GDPR)

    You can request restriction of processing

  • Right to Data Portability (Article 20 GDPR)

    You can receive your data in a machine-readable format

  • Right to Object (Article 21 GDPR)

    You can object to the processing of your data

  • Right to Withdraw Consent (Article 7(3) GDPR)

    You can withdraw your consent at any time

Right to Complain: You have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible for us is: Úrad na ochranu osobných údajov Slovenskej republiky (Data Protection Authority of the Slovak Republic)

9. Data Transfers

Your data will only be transferred to third countries outside the EU/EEA if this is necessary for the execution of your requests or you have given your consent.

USA (Google Services)

When using Google services, data may be transferred to the USA. Google is certified under the EU-US Data Privacy Framework, and we have also concluded Standard Contractual Clauses with Google.

Safeguards:

  • EU-US Data Privacy Framework Certification
  • EU Standard Contractual Clauses
  • IP Anonymization for Google Analytics

10. Updates

We reserve the right to occasionally adapt this Privacy Policy to ensure it always complies with current legal requirements or to implement changes to our services.

The new Privacy Policy will then apply for your subsequent visits.

Last Updated: January 31, 2026

11. Contact Us

If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, rectification, blocking, or deletion of data, or withdraw consent, please contact us:

Ketler s.r.o.
Hlavná 50
080 01 Prešov
Slovakia

Email: info@ketler.io

Phone: +421 907 229 151

This Privacy Policy complies with GDPR (EU) and Swiss DSG requirements. For the German version, please visit our Datenschutzerklärung.